Momence is a broad US platform: classes, appointments, a wellness marketplace and a genuinely strong marketing suite with text marketing and on-demand video. Two things are worth weighing before you commit: since its acquisition in January 2025, studio owners have publicly reported slower, more frustrating support, and the lower plans carry per-transaction fees on top of the subscription. Class Booking is a flat, publicly priced alternative hosted in the EU, with European support.
Why studios switch
Studios rarely leave Momence over one missing feature. The reasons we hear are cumulative: a bill that grows faster than the studio does, a system shaped for operators much bigger than an independent studio, and support that turns slow exactly when bookings are on the line. Class Booking is deliberately built for the studios those trade-offs squeeze hardest.
Momence's lower plans add a percentage fee per transaction on top of the subscription, per their public pricing (July 2026). On volume that adds up fast. Class Booking charges one flat subscription with no platform fee; card processing is Stripe's standard rate, straight into your own account.
Since Momence was acquired in January 2025, studio owners have publicly reported slower and more frustrating support. Class Booking is a small European team, and you talk to a person who knows the product.
Momence is US-based. Class Booking is built in Denmark and hosts all data in the EU, one less international-transfer question in your GDPR paperwork.
A member keeps the same weekly spot in the same class, season after season, with a waitlist behind it. Momence runs classes, memberships and passes, but a reserved-recurring-seat product is not documented.
Class Booking is the same price whether you have 120 or 850 members, and that price is on a public page. Momence's real cost depends on your plan plus the transaction fees layered onto the lower tiers.
Side by side
No spin. Both columns reflect public pricing and published features at the time of writing.
| Class Booking | Momence | |
|---|---|---|
| Fixed spot (reserved recurring place) | Yes, same spot held every week, with waitlist | Not documented |
| Per-transaction platform fee | None | Percentage fee on lower plans (per public pricing, July 2026) |
| Starting price | €10 / £8 / $13/month | Published, plus per-transaction fees on lower plans (July 2026) |
| Payments | Your own Stripe account | Momence-processed payments + fees |
| Support | European, direct | Reported slower since Jan 2025 acquisition |
| SMS / text marketing | Basic marketing built in | Yes, strong text marketing |
| On-demand video & livestream | Not the focus | Yes, on-demand video library |
| Family membership on one subscription | Yes | Not documented |
| Built for | Yoga, pilates & class studios | Broad: classes, appointments, wellness marketplace |
| Annual contract | No, monthly rolling | Monthly rolling |
| EU GDPR-compliant hosting | Yes, Denmark | No (US-based) |
| Data migration | Done for you | Self-serve only |
Honest take
We're not the right fit for everyone. Here's when you should stay with Momence.
Tell us when you want to switch. We export your members, classes, schedules and active subscriptions from Momence, import them to Class Booking, sit on a video call with you to verify everything looks right, and switch your domain over the weekend. Your customers don't notice.
Often, yes, but it depends on your volume. Momence publishes plan prices, but the lower plans add a per-transaction fee on top, per their public pricing (July 2026). For a busy studio those fees can dwarf the subscription. Class Booking is a flat monthly price with no platform fee, so a growing studio usually pays less overall. Compare our flat number against your Momence plan plus its transaction fees.
Momence was acquired in January 2025, and since then studio owners have publicly reported slower and more frustrating support. We are reporting what users have said, not making a prediction. Class Booking is a small European team; support goes to a person who knows the product, not a ticket queue.
Honest answer: not to the same depth. Momence has a strong marketing suite, especially SMS and text marketing, and an on-demand video library. Class Booking has solid built-in marketing, newsletters and automation, but if heavy text marketing and video-on-demand are central to your business, Momence is stronger there and we will say so.
It depends on the payment setup, which we confirm on the discovery call. Where subscriptions cannot be moved 1:1, members re-enter their card once on first login on Class Booking, and we provide an email template you can send the day before.
Class Booking is not built around an on-demand video library, so if that is a core part of your offer, weigh it honestly before switching. Many studios host video elsewhere (a simple members area or a dedicated video host) and use Class Booking for booking, memberships and payments, which is what it does best.
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